Chinese Internet retailer Vancl.com has launched a new site with the independent domain Vancl.vn in Vietnam to further expand into the overseas market.
A representative from Vancl.com revealed that the company's customer services policies in Vietnam include 30 days free returns; free delivery for an order reaching VND250,000; cash on delivery across the entire country; and 24-hour customer hotline service.
To realize the nationwide cash on delivery service, Vancl.com will cooperate with local Vietnamese distributors. In addition, Vancl.com has established infrastructure such as call center and warehouses in Vietnam, and the facilities will be expanded with the development of its business.
Vancl.com said that the company will realize the establishment of its local operating system in Vietnam by cooperating with its local partner ECpay. ...
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